Frequently asked
questions
Will my order actually be delivered?
Yes — once your order is confirmed, it will be processed and prepared for dispatch. As soon as it’s on its way, you’ll receive a tracking link to follow your parcel’s journey until it reaches your address.
Where do the pieces come from?
We work with trusted partners and selected suppliers. Every item is carefully curated to align with our brand’s aesthetic and values — ensuring a consistent experience in style, comfort, and quality.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
What if the item isn’t quite right?
We understand that expectations and fit can vary. For full details on how to proceed in such cases, please refer to our Return Policy — available at the bottom of the page. It contains all the information you need regarding timing and next steps.
What payment methods do you accept?
We currently accept all major credit and debit cards. Payments are securely processed through an encrypted checkout platform.
